Family Testimonials


Here are just a few of of the kind testimonials from our very happy families and nannies!

"Contracting with A Helping Hand Nanny Agency was "hands down" the best decision that my husband and I made! Nicole immediately tuned-in to our needs and provided us with several professional nannies to consider. She provided excellent customer service and just made the whole process very easy. We are extremely pleased with our nanny. I recommend A Helping Hand Nanny Agency to any parents seeking high quality child care.
Previously, we employed a nanny without going through an agency because we thought we knew what to look for. After hiring a nanny through A Helping Hand Nanny Agency, we learned what a difference an agency makes. For anyone who is not sure about using an agency, give A Helping Hand a call, and tell them what you need. They provide the right screening, guidance, and highest level of professionalism that the child care search deserves."

~ Sandra K. Wauwatosa, WI

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"Nicole, we really appreciate all the help and guidance you gave us…you made this process a lot easier on us! I have to say we were very much impressed with your professionalism (prompt responses, etc.) and your genuine care throughout!  Making the decision to have a nanny in our home was in itself a big step for us and you certainly made us confident in our decision every step of the way!  Like Michael had mentioned to you when we met you, we were hoping to find someone just like you - and we think we did!"

~ Brenda L. - Wauwatosa, WI 

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"Nicole, I just wanted to send you a note thanking you for all that you did to assist my husband and I with finding our wonderful nanny.  We couldn't be happier with Sara!  After considering many different local agencies, and meeting with a few different representatives from those agencies, we knew the second we met you we had found the right one!  You by far exceeded the other agencies with your professionalism and your attention to detail.  You provided us with excellent resources and many helpful tips and tools, all of which we are using today.  The nanny candidates that you sent us during the referral process exceeded our expectations - and you know very well that we had those expectations set very high! We would highly recommend your agency to anyone and everyone, and will do so every chance we get! THANK YOU, THANK YOU, THANK YOU!"

~ Carol O. - Brookfield, WI

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Home arrow For Families

AHH-PNA works with nannies and child care providers who have worked for two or more years as a nanny, teacher, pre-school teacher or in some other child-related capacity. The entire focus of our agency is to help you and your family find the best care for your children. Our nanny candidates must display a true passion for children and have EXTENSIVE knowledge about important child safety related issues. With more than fourteen years of experience in the nanny industry, our founder Nicole Siekert has developed a comprehensive system for interviewing candidates, checking references, and performing extensive background checks on EVERY candidate who submits an application to AHH-PNA.  Every nanny who posts an application with AHH-PNA must get up to date First Aid and CPR certifications either before or within 30 days of accepting a position with a hiring family. 

In order to begin the nanny search process, you will need to submit a completed family application which will provide us with the necessary tools to ensure a proper search for your family's nanny.  We will also need you to read, sign, and return the family agreement outlining the terms and conditions of placement.  

CLICK HERE to review a list of our Frequently Asked Questions.

READY TO BEGIN YOUR SEARCH? Download application forms here...

 

LONG TERM PLACEMENT FAMILY APPLICATION

TEMPORARY PLACEMENT FAMILY APPLICATION

FAMILY AGREEMENT FOR NANNY SERVICES 

 BABYSITTING REFERRAL SERVICES FAMILY APPLICATION - FAMILY AGREEMENT

 

IN ORDER TO VIEW THE FORMS, YOU WILL NEED ADOBE READER

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What is the difference between a nanny, a mother's helper, and a babysitter? (The following information is compliments of Homework Solutions - Copyright © 1999-2007 Homework Solutions, Inc. All Rights Reserved.)   A nanny will have sole-charge responsibility for the children in her care with the parents absent from the home. A mother's helper will work under the close supervision of a stay-at-home parent, typically the mother. 

  • What is a Nanny? Primary Functions: The International Nanny Association defines a nanny as one "employed by the family on either a live-in or live-out basis to undertake all tasks related to the care of children. Duties are generally restricted to childcare and the domestic tasks related to childcare. May or may not have had any formal training, though often has a good deal of actual experience. Nanny's work week ranges from 40 to 60 hours per week. Usually works unsupervised." 4nannies.com notes that a nanny is more than a baby-sitter. The nanny job is the best paying childcare career - and for good reason! Nannies are expected to participate in the social, emotional, and intellectual development of their charges, and will work with the child(ren) on such areas a language development, potty training, social manners, homework, and more. Most families request that a nanny make a minimum commitment of one year to the job. This is to make sure that the children have continuity in their childcare. Candidates who do not feel that they can commit to a year might consider other types of childcare work until they are comfortable with the commitment. A nanny may work eight to ten hours per day, generally five days per week. A nanny will generally expect two consecutive days off weekly. A nanny may live in or live out. The nanny should have some previous verifiable child care experience or equivalent training/education. The nanny works under the minimal supervision of the family (adult members) and must be a self-starter, show sound judgment, be committed to the well-being of children, and be able to take initiative.  Many candidates for nanny positions have held previous employment as CDAs (Child Development Associate) or CNAa (Certified Nurse Assistants). The CDA is a credential. It usually involves one year of preparation and assessment. Although the CDA is not a college degree, college courses often assist the applicant preparing for a CDA. The Council for Early Childhood Professional Recognition awards the CDA credential. A CNA, Certified Nurse Assistant, provides direct personal care for aged and impaired individuals who require assistance with the activities of daily living under the supervision of a nurse. Credentialing of the CNA varies from state to state and may or may not be regulated.
  • What is a Mother's Helper? Primary Functions: Assists the stay at home parent with all aspects of childcare and light house work. A Mother's Helper is a fabulous position for the younger candidate not ready, either educationally, experientially or maturity, for sole-charge child care for long periods of time. A mother's helper provides an extra set of hands, helping the stay at home mom or dad meet their children's demands. Often works with families with multiples, and families who home school. This individual may live in or live out. May be left in sole charge for short periods of time.
  • Secondary Functions: May assist with light housekeeping, run errands, light meal preparation, and any domestic chore that assists the parent.
  • In the US market, the role of Mother's Helper is generally held by young women, aged 18 - 20, who plan to move into other childcare positions in the future. No special educational background, and often has babysitting experience.
  • Nanny vs. Babysitter? Babysitting is a term used for occasional evening and weekend care of newborn babies, infants, toddlers, preschool and school age children, and younger teenagers. Babysitters are people who enjoy spending time with children evenings and weekends, generally to supplement their other income. They come in all shapes and sizes, from older teenagers, to moms and grandparents looking to earn a bit extra, to trained and sometimes highly educated individuals whose work in a regular day job is in child care or education. Babysitting is usually seen as the occasional evening and weekend child care versus a permanent day time child care position filled by a Nanny. A babysitter looks after your children while you are out in the evenings or on weekends so that you can socialize, go out for a meal, visit friends or attend a meeting. Basically, a babysitter helps you keep or rediscover a social life and maybe your sanity too! A Nanny is an experienced, qualified, and sometimes educated permanent or temporary daytime caregiver who cares for different ages of children in the parents' own home. They perform all of the child care duties a parent would be doing: feeding, playing, bathing, cleaning in regard to the children, taking to activities, lessons, preschool etc. Occasionally the duties may include light housekeeping, shopping, laundry and meal preparation. A Nanny is someone who chooses working with children as their primary employment. They care for children during the working weekday. As a permanent or temporary daytime caregiver, a nanny is the more expensive option.

It is extremely important to remember that communication is the key for everyone involved in the hiring process.  Once you have hired a nanny, we will follow up with you to discuss how the placement is going and discuss any questions and/or concerns that you may have. We will also provide you with a nanny / family agreement upon hiring a nanny that you may or may not choose to use which can help outline in very great detail the nanny's job descriptions as well as his/her expectations of the job. This is an informal agreement to be used at your discretion as a discussion tool between you and your nanny. Along with the nanny / family agreement, we strongly recommend that you schedule a time to meet with your nanny on a regular basis. At first, you may find that it is best to meet once a week. After the first few weeks, you will not need to meet as frequently. However, you should still schedule meetings as this gives both you and your nanny the opportunity to discuss any concerns or issues that may arise.  COMMUNICATION IS THE KEY TO A SUCCESSFUL NANNY PLACEMENT!!!

 

NANNY SERVICE FEES:

AGENCY REFERRAL FEE  

  • $325.00 - Upon accepting the resources and assistance of AHH-PNA to aid in the nanny / child care provider search, a non-refundable agency referral fee of $325.00 will be due before any referrals and or interviews with prospective nanny / child care providers can take place.  The agency referral fee is valid for two years / 730 days from the date listed on the original family agreement.  After two years from the initial signing date, a new agency referral fee will be charged for any further nanny / child care placement services requested of AHH-PNA. 

AGENCY PLACEMENT FEES

  • $875.00 for assistance in hiring a full time (30 or more hours per week) or part time (less than 30 hours per week) permanent placement nanny / child care provider (service needed exceeds 3 months)
  • $300.00 for assistance with hiring a temporary placement nanny / child care provider (service needed is for more than 6 weeks but less than 12 weeks / 3 months)
  • $100.00 for assistance with hiring a mother’s helper for a time period of 6 weeks or less.
  • placement fees are due no later than 5 days prior to the nanny's first day of employment

If the hiring family decides in good faith to terminate the employment relationship with the nanny / child care provider for any reason what so ever, or if the nanny quits, AHH-PNA agrees to credit the following amounts specified during the following time periods – THE CREDIT MAY ONLY BE USED TOWARDS A NEW AGENCY PLACEMENT FEE CHARGED BY AHH-PNA:

  • 1 – 60 days – 100% of agency placement fee
  • 61 – 90 days – 50% of agency placement fee
  • 91 – 180 days  – 25% of agency placement fee                  
  • after 181 days no further credits will be given

BABYSITTING SERVICE FEES:

 

* Please Note:  Babysitting service refers to occasional care for 1 - 5 days and/or nights per month on an as needed basis - anything beyond that falls into the nanny placement category and will be charged accordingly. 

 

BABYSITTING REFERRAL FEE - VALID FOR 5 YEARS

  • $250.00 - Upon accepting the resources and assistance of AHH-PNA to refer pre-screened nannies/ child care providers / babysitters, a non-refundable agency referral fee of $250.00 will be due before any referrals and or interviews with prospective nannies / child care providers / babysitters can take place.  The babysitting referral fee is valid for five years from the date listed on the original family agreement.  After five years from the initial signing date, a new babysitting referral fee will be charged for any further nanny / child care / babysitting referral services requested of AHH-PNA.

 

BABYSITTING PLACEMENT FEE

  • $25.00 / New babysitter referral and placement
  • A placement fee will be charged when a family requests the referral services of A Helping Hand that results in the placement of a babysitter.  The family may choose to use that babysitter on an ongoing as needed basis at anytime with no additional fees charge by A Helping Hand.  If within 365 days of placing the babysitter the placement changes from periodic babysitting to a part time or full time mother's helper and/or nanny position, the applicable difference in placement fees will be charged to the family.

 

 

EXCLUSIVE EMERGENCY BACK UP SERVICES OFFERED ONLY THROUGH A HELPING HAND!!!!

FREE EMERGENCY BACKUP ASSISTANCE IS OFFERED TO ALL FAMILIES WHO HIRE NANNIES THROUGH AHH-PNA!  In the event that your nanny is suddenly in need of the day or days off, we will put forth our best efforts to provide you with emergency back up care through one of our available nannies currently seeking placement opportunities.  There is no agency fee charged for this service.  The minimum required nanny pay rate for emergency back up care is as follows (families may offer a higher pay rate at any time!):

  • $10.00 / hour for one child
  • $12.00 / hour for 2-3 children
  • $15.00 / hour for 4 or more children

VISA, MASTERCARD, and DISCOVER ACCEPTED!

Please call Nicole today at (262) 366-7955 to set up a FREE NO OBLIGATION consultation!

 
© 2010 A Helping Hand Professional Nanny Agency
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